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Our
shipping method is determined by you, the
shopper. United Parcel Service (UPS), United
States Postal Service (USPS), and Fedex are
all available. During checkout, shipping rates
are returned from the UPS, USPS, and Fedex
rates servers in real time, based on the combined
total product weight in your shopping cart.
Based on your shipping destination, the available
shipping options and their respective rates
will be presented to you. We charge you just
the way USPS, United Parcel Service, and Fedex
charge us, plus a small handling fee to cover
the cost of your shipping materials. You pay
ONLY based upon the weight and dimensions
of your package.
You
can estimate the shipping for your particular
order from any page. After you add the items
to your shopping cart, click on the "Check
Ship Rates for the Entire Shopping Cart"
link on any page or the "Check Ship Rates"
link on any product page for the shipping
rates for that one item. Fill in your address,
state, and postal code and we'll provide you
with the available shipping options.
When
you have finished adding your items to your
shopping cart, head on over to checkout. Here
you can select your shipping carrier and method
by clicking on the "Please select a carrier"
drop down list located in the "Ship To"
box. You will see all available carriers and
after you select the carrier, you will be
able to select a shipping method for that
carrier. You choose the carrier and method
that works best for your needs!
Express
(Three day, Second Day, and Next Day Air)
delivery orders must be placed before 2PM
EST.
We
ship most in stock items within 24 hours of
order receipt.
If
you are not completely satisfied with your purchase,
please return it to us with a copy of our invoice
within 60 days. We will gladly offer you an
exchange, a refund, or a credit for the merchandise
total. So sorry...we are unable to take back
opened cat food, treats and toys.
We
offer gift packaging. Your entire order is
surrounded by our custom tissue paper and
a festive array of colorful ribbons. It is
available for $3.00 per order.
I
want gift packaging!
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